Supply Chain Dashboards
Real time visibility and data-driven recommendations.
I was the UX designer for a supply chain analytics company, FusionOps. A ‘big data’ company before the AI buzz, they incorporated SAP data and using machine learning to provide real time insights and information about a company’s supply chain. Throughout my time there we iterated on the dashboards used to deliver this information.
Who runs the supply chain?
Since the end user was often a employee of our customer, we worked with these intermediary partners to gain access to the users themselves. I conducted interviews and surveys of the employees, facilitated by the intermediaries, to categorize the users based on their roles and responsibilities.
Through my research, I successfully ranked the KPIs and identified which data was most important for each type of user based on their role.
This enabled me to design dashboards that catered to the specific needs of different types of roles, ensuring they could easily access and utilize the information most critical to their functions.
Securing Funding
Around the time I joined, the company was working on securing Series B funding. We faced the challenge of crafting sleek, highly usable dashboards that not only met user needs but also stood out in the crowded B2B analytics software market.
We organized a company-wide hackathon to rapidly prototype ideas.
This event brought together executives, engineers and the design team (me) for brainstorming sessions to generate and test creative solutions.
During the hackathon, along with the engineers, we conceived the idea of creating interactive infographics as a way of navigating the supply chain visually. We were inspired by the existing platform's capability to insert images and interactive code which enabled us to develop this unique feature using the technical resources we already had in place.
We pursed this idea and added it as a feature, creating infographic dashboards that were very successful and popular both for the sales team and the executives, and helped the company raise $12M that round.
Dashboard UI Kit
Supply Chain Dashboards
Mountain View, CA
